Alexander Proctor

A bit about me

I am a motivated person who has always had a strong passion for Information Technology. I enjoy problem solving and finding innovative & permanent solutions to eliminate future IT issues. My main strengths are adaptability, dependability and determination to get the task at hand done.

Key Skills and Competencies

  • Setup and Supporting Networks
  • Problem-solving / Troubleshooting skills
  • Computer literate, with strong interest in advancing skills
  • Install and advanced configuration of Windows Consumer and Windows Server environments
  • Active Directory Domain Services management 
  • Advanced Hypervisor administration and clustering
  • Scripting and Automation
  • Azure Cloud Deployment
  • AWS Cloud Platform, including automated deployments and configuration with Terraform and Ansible
  • Plesk website hosting management

In my personal time I maintain my own home lab and networking environment, running on some ex lease server hardware, this allows me to further expand my skills in a controlled environment, I also operate a small web hosting service hosted out of AWS. My technical passions include web design and management, along with providing reliable infrastructure for my own use. 

Another passion I have is working on my 1966 VW Beetle, that I have had for almost a year now, always something to do on it, one of those projects you can never truly finish. 

Work Experience

SoulMachines

SoulMachines

Systems Engineer | April 2018 - September 2019

Worked at SoulMachines as a “Systems Engineer” providing escalated support to internal staff, and implementing solutions to key infrastructure and cloud infrastructure requirements.

I actively work with multiple key technologies on a day to day basis, maintaining and implementing solutions for our internal services, key services include AWS S3 & EC2, Terraform, Ansible, Office365 GCP, Gsuite, Hyper-V, Veeam, Slack, Active directory, Okta and Jamf

Optimus Systems

Optimus Systems

Service Desk Analyst | January 2017- April 2018

Worked with the team Optimus Systems as a “Service Desk Analyst” providing support to 150+ company’s covering New Zealand and Australia.

In this role I provided frontline support over the phone and via email to our clients with any issues raised. I also received hands on data-center experience with performing maintenance tasks in our datacenter located at plan-B iconz

In this role I actively supported multiple clients with their various services including but not limited to: Domain management, Website hosting, Server management, Desktop support, Cloud backup, Datto Cloud, RMM(Kaseya), Connectwise, Office365, Sharepoint, Intermedia, Google Apps, and eFolder.

Education

Techtorium NZIT

Techtorium NZIT

NZ Level 5 Diploma in Information Technology

Green Bay High School

Green Bay High School

Level 1 & 2 NCEA

Certifications

 

Workplace First Aid & Health and Safety

January 2015

Workplace Health and Safety along with First Aid First Responder Training

3CX Basic Certified Engineer

August 2017

Certified for 3CX V15 

Techtorium ICE Certifications

January 2015

Hardware, Networking and Virtualisation